FAQs
Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
We accept payments from major credit card companies like Visa, Mastercard, and American Express.
Shipping & Delivery
Our Standard Tracked (48 Hour) UK delivery 3-5 business days while our Priority UK (24 Hour) is 1-2 business days on all orders from Monday to Thursday.
Order placed on Friday, will be shipped the following Monday.
Our Standard Tracked (48 Hour) UK delivery is free, while our Priority UK (24 Hour) delivery option is £2.99
Yes, we offer free shipping for Our Standard Tracked (48 Hour) which is 3-5 business days.
We do not. At the moment we only ship to the UK.
Returns & Refunds
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
A refund request can be submitted within 14 days of receiving your parcel.
We'll refund unworn items in full...
Returning a Soxy item is a breeze. We're happy to offer a full refund within 14 days after been delivered. Just make sure your items are:
- Unworn
- In their original condition
- In their original packaging
Customers are responsible for covering the return shipping cost unless the item is faulty.
Let customers speak for us
I’m really pleased with these socks. I expected them to go in holes quickly, as previous bamboo socks had, but these have been great. They wash well and don’t lose their colour. Retain their shape and soft to wear. Will buy again
Bought socks for my husband he said there OK
You know if they change there socks daily, fit fine quality good love the design
Great price, arrived on time, perfect fit. Wash ok. Perfect for swollen feet.
Great price, arrived on time, perfect fit. Wash ok. Perfect for swollen feet.
My grandson wanted Bambo socks as he said his dad had some and they were very softHopefully he likes themThey look and feel greatService was very good got the wrong size but refunded quickly and new order sorted
Comfy and great value for money
Highly recommend, they don’t make your feet sweat, great if you suffer with hot flushes, athletes foot or fungal infections, super soft, pretty colors and they don’t shrink in the wash!
Got these for my son who seems to go through socks at a crazy rate. The size is as advertised. He tells me they are comfortable and soft. They have been washed a good few times now and have kept their shape and there are no escaping toes as yet so well done for that. Quality good as they still stay up. As far as socks go they are good.
LOVELY XMAS GIFT FOR GRANDSON
Bought for "Back To School" grandson - everything fine
Very pleased with these nice socks, thick and plenty room to fit well. Love the designs too.
Funy sock for my 13 yr old boy ,he loves
Since getting diabetes I’ve struggled to find suitable socks that were cotton, padded and didn’t crush my lower leg. I did have Pringle Golf socks, but the sock monster ate most of them.Decided to splash the cash on these …… AND THEY’RE JJUST BRILLIANT 😎🙏
Since getting diabetes I’ve struggled to find suitable socks that were cotton, padded and didn’t crush my lower leg. I did have Pringle Golf socks, but the sock monster ate most of them.Decided to splash the cash on these …… AND THEY’RE JJUST BRILLIANT 😎🙏